We’ll Guide You Through the Claim Process

We do our best to help you ensure accidents don’t happen. However, when they do, we’ll be there to guide you. To gain a better understanding of the claim process and how we support you throughout it, click the link below:

CLAIM QUICK STEP GUIDE


claim qUICK STEP GUIDE – Spanish

Watch a Video on How to Report a Claim

Watch a Video on How to View Claims

The first step is to file a claim within 24 hours of when an injury occurs. You will need the following information:

  • Policy number
  • Claim reported by: name, job, title, phone
  • Date of accident
  • Teammate’s full name, address, phone
  • Teammate’s social security number
  • Teammate’s hire date and date of birth
  • Teammate’s last day of work
  • Expected return-to-work date
  • Type of injury
  • Details on how the accident happened
  • Date the injury was reported to employer
  • Business location where the teammate works
  • Teammate’s supervisor’s name and phone

Please note: our digital customer portals are not yet online.

Other options for filing a claim:

Call us:
866-206-5851

Email your claim information:
[email protected]

Send a fax:
866-814-5595

After submitting your claim, a claims handler will reach out to you within 24-48 hours to confirm your details and ask for any additional needs.