File a Claim
We’ll Guide You Through the Claim Process
We do our best to help you ensure accidents don’t happen. However, when they do, we’ll be there to guide you. To gain a better understanding of the claim process and how we support you throughout it, click the link below:
claim qUICK STEP GUIDE – Spanish
Watch a Video on How to Report a Claim
Watch a Video on How to View Claims
The first step is to file a claim within 24 hours of when an injury occurs. You will need the following information:
- Policy number
- Claim reported by: name, job, title, phone
- Date of accident
- Teammate’s full name, address, phone
- Teammate’s social security number
- Teammate’s hire date and date of birth
- Teammate’s last day of work
- Expected return-to-work date
- Type of injury
- Details on how the accident happened
- Date the injury was reported to employer
- Business location where the teammate works
- Teammate’s supervisor’s name and phone
Please note: our digital customer portals are not yet online.
Other options for filing a claim:
Call us:
866-206-5851
Email your claim information:
[email protected]
Send a fax:
866-814-5595
After submitting your claim, a claims handler will reach out to you within 24-48 hours to confirm your details and ask for any additional needs.
Accident Fund will work in a true partnership to make sure that the client is getting the right price for the right risk.